Welcome to Newcastle Holidays Idukki ("we", "our", "us"). By accessing and using our website, located at www.newcastleholidays.in (the "Website"), you ("you", "user", or "customer") agree to comply with and be bound by these Terms of Use ("Terms"). Please read these Terms carefully before using the Website. If you do not agree to these Terms, you must not access or use the Website.

1. Acceptance of Terms

By accessing or using this Website, you acknowledge that you have read, understood, and agreed to these Terms. We reserve the right to modify, update, or revise these Terms at any time. Any changes will be posted on this page with an updated "Effective Date." You are responsible for reviewing these Terms periodically. Your continued use of the Website after such changes constitutes your acceptance of the revised Terms.

2. Use of the Website

a. You agree to use the Website only for lawful purposes and in accordance with these Terms.

b. You will not use the Website to engage in any conduct that could damage, disable, overburden, or impair the functionality of the Website or interfere with any other user’s use of the Website.

c. You agree not to use any automated systems or software to extract data or content from the Website for commercial purposes without our prior written consent.

3. Registration and Account

In order to access certain features of the Website, you may be required to create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account details, including your password, and for all activities under your account. If you suspect any unauthorized use of your account, you must notify us immediately.

4. Booking and Payment

a. The Website allows users to book holiday packages, accommodations, and related services provided by Newcastle Holidays Idukki. All bookings are subject to availability and confirmation by our team.

b. You agree to pay all applicable fees, taxes, and charges related to the services you book.

c. Prices and availability of services may be subject to change. We will inform you of any such changes before processing your booking.

d. Payments for services are processed through secure payment gateways. You agree to provide accurate payment information and to ensure sufficient funds are available.

5. Cancellations and Refunds

a. Cancellation policies for bookings are outlined on the Website at the time of booking. You agree to review and abide by these policies.

b. Any refunds, if applicable, will be processed in accordance with our cancellation policy and applicable laws.

6. Content Ownership

All content, including but not limited to text, images, logos, graphics, and other materials available on the Website, are the property of Newcastle Holidays Idukki or its licensors and are protected by copyright and intellectual property laws. You agree not to copy, reproduce, modify, or distribute any content without prior written consent.

7. Third-Party Links and Content

The Website may contain links to third-party websites or resources. We are not responsible for the availability or accuracy of these external sites, nor do we endorse or assume liability for any content, products, or services provided by third parties. You access these sites at your own risk.

8. Limitation of Liability

To the maximum extent permitted by law, Newcastle Holidays Idukki and its affiliates, employees, agents, or partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or business, arising from your use of or inability to use the Website or any of its services.

9. Indemnification

You agree to indemnify, defend, and hold harmless Newcastle Holidays Idukki, its directors, employees, agents, and affiliates from and against any claims, damages, losses, costs, or expenses (including legal fees) arising from your use of the Website, your violation of these Terms, or any breach of applicable laws or regulations.

10. Privacy Policy

By using the Website, you agree to our Privacy Policy, which explains how we collect, use, and protect your personal information. We encourage you to review our Privacy Policy before providing any personal information.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Idukki, Kerala, India.

12. Termination

We reserve the right, at our sole discretion, to suspend or terminate your access to the Website and its services for any reason, including, but not limited to, a breach of these Terms. Upon termination, your right to use the Website will cease, and any outstanding payments or obligations will remain in effect.

13. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at:

Newcastle Holidays Idukki
Email: newcastleholiday@gmail.com
Phone: +91 9544959507 By using the Website, you acknowledge that you have read and understood these Terms and agree to be bound by them.